Privacy policy

Definition of personal data

Personal data means any information of any type and regardless of its form, relating to an identified or identifiable natural person (data subject). An identifiable person is someone who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his or her physical, physiological, mental, economic, cultural, or social identity.

Collection and processing

MARKET ACCESS, within the scope described above, collects and processes the personal data required for the provision and operation of the service provided to the Customer, such as Name, date of birth, telephone number, and e-mail address. The User’s data is collected in writing through the web site, on paper, or the mobile device, according to the latter’s consent. The personal data collected are processed on a computer and in compliance with the Portuguese legislation on the protection of personal data.

Purpose of the processing

The data collected and processed as described above are intended for the operation and provision of services to MARKET ACCESS Customers, namely for the purposes of contacts and to inform Customers on available services. By adhering, the User authorizes MARKET ACCESS to proceed with the processing of his/her personal data, fully consenting to the processing of his/her personal data regarding identification, contact, and transaction data. The collected and processed data, when authorized by the User, will be used to keep the latter informed of the services provided by Market Access. In no event shall the data collected be used for any purpose other than that for which the data subject has consented, with the exception of disclosure that may become necessary for compliance with a court order or a competent authority under the terms of the legislation in force.

Security measures

MARKET ACCESS guarantees adequate levels of security and protection of personal data. We have, therefore, adopted a number of technical and organizational security measures to protect all personal data that are provided against their disclosure, loss, misuse, alteration, processing, and unauthorized access, and against any other form of unlawful processing. Consequently, all the personal data communicated by the User are securely stored.

Storage limitation

Where there is no specific legal requirement, data shall be retained and stored only for the minimum period necessary for the purposes for which it was collected or subsequent processing or for the period of time authorized by the National Data Protection Authorities, after which time they will be deleted. The data retention time period shall not exceed 730 days after it was last used. In the event of a request by the user, the data will be immediately destroyed within a maximum period of 48 hours, as well as in cases of termination of the contract associated with the customer card.

Communication of data to third parties

MARKET ACCESS may use third parties for the provision of certain services and this may result in these entities accessing the User’s personal data. When this happens, MARKET ACCESS takes the appropriate precautions in order to ensure that the entities that have access to the data are reputable and offer the highest guarantees of security, and this will be duly defined and safeguarded in a contract to be signed between Market Access and each of these third parties. MARKET ACCESS ensures, at all times, the possibility of the User objecting to the communication of data to third parties.

Right of access to personal data

In accordance with the Data Protection Act, the User may at any time, change, rectify, or delete his or her personal data by one of the available forms: website, via the private management area, or by writing to the Market Access address (Rua da Lionesa, Centro Empresarial Lionesa, C6, 4465-671 Leça do Balio – Portugal), attaching a copy of his or her identification. This right to object is free of charge. The Customer may, at any time:
• Withdraw consent regarding the processing of personal data. The withdrawal of the consent will not jeopardize the lawfulness of the processing based on the consent previously granted.
• Object to the continuation of the processing of Personal Data;
• Request access, rectification, and portability of Personal Data;
• Request deletion, including the Right to Erasure, except when the processing is necessary for the fulfillment of a legal obligation;
• Submit a complaint to the CNPD – Portuguese Data Protection Authority.

This right to object is free of charge.

Cookies Policy

We use cookies on all of our websites to improve performance of the website and your experience as a user. This page explains how we do it.

What are cookiesCookies are small text files that a site, when visited by the user, places on your computer or on your mobile device through the browser. Placing cookies will help the site recognize your device the next time you visit it.

We use the term cookies in this policy to refer to all files that collect information in this way.
The cookies used do not collect information that identifies the user. They collect general information such as how users arrive at the website, how they use the site, or the area of the country through which they access the site.

Cookies only retain information related to your preferences.

The user may, at any time and through their browser, decide to be notified of the receipt of cookies, as well as to block their entry into their system.

This may result in an inability to access some areas of the website or to receive personalized information.
What are COOKIES used forCookies are used to analyse the usefulness, interest, and number of uses of the sites, allowing for faster and more efficient browsing and eliminating the need to repeatedly enter the same information.

What kind of cookies do we use? Our cookies have different functions:

The cookies used may be:
Permanent Cookies They are stored on the browser on your access devices (pc, mobile, and tablet) and are used whenever the user re-visits the site. They are generally used to direct navigation according to the interests of the user, allowing us to provide a more personalized service.
Session Cookies These are temporary and remain in the cookies of your browser until you leave the site. The information obtained can identify problems and provide a better browsing experience.

The use of cookies can be blocked

As we have previously explained, cookies help you get the most out of our sites.

After you authorize the use of cookies, you can always disable some or all of our cookies.

All browsers allow the user to accept, reject, or delete cookies by managing the settings in their browser.
We wish to remind you that by turning off cookies, parts of our site may not function properly.

Use of cookies when opening our newsletters Our newsletters may, for statistical purposes, contain a single “pixel” that allows us to know if they are opened and to verify the clicks through links or ads within the newsletter.

The user always has the possibility to deactivate the sending of the newsletter in his/her personal area.
More information about cookies You can get more information about cookies on the following link: www.allaboutcookies.org

Changes to the Privacy Policy

MARKET ACCESS, in compliance with the legislation, may change and/or adjust the privacy policy, committing to informing you of the changes made on this page.

For any question related to the privacy policy, please contact us through the following address: dpo@marketaccess-global.com